PALS Certification is nationally accredited and our certification cards are widely accepted. If PALS Certification certification does not comply with your requirements, we will issue a full refund when you can confirm your denial. If you are not satisfied with the content that we have available within our courses, it is your responsibility to stop using our website. We cannot refund you for a course that you have already completed. Once you pass the quiz and are able to print your wallet card, we will not offer any refunds. We will provide refunds if your employer / institution does not accept our online course, and if this denial can be confirmed.
To request a refund, you will need to contact PALS Certification at contact us within 30 days of course payment. Once the student has paid for the course he/she will have full access to the course content and will be able to determine if it fulfills his/her requirements. In the email please include your full name, mailing address, email address, name of the rejecting company, phone number for rejecting company, email for rejecting company, and reason for refund requested.
We do not refund shipping charges. Also, if you are having technical difficulties please contact us and we will gladly answer any questions. Please do not request a refund if you are simply having technical issues.
